20th October, 2008 - Today, I had an early lunch with a friend at the Bakery Academy, Sri Petaling. The service was bad, the waiters were not trained at all, so much so that 2 disheartened customers (being me and my girlfriend) got to teach these youngster some valuable lessons in "UP YOUR SERVICE" ... ha ha ...Girlfriend : Can you tell me if this Seafood Roll is steamed or deep-fried ones?
Waiter : Err ... It's steamed ones
Girlfriend : Ok, I'll order this but if it turns out to be deep-fried ones, you eat and pay for it okay?
Waiter : Yes
After a while ...
Waiter : So sorry, it's actually deep-fried ones (looking sheepish now)
Girlfriend : What kind of service is this? You don't even know what you are selling !
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Odelia : Em ... can I know what is the "Soup of the day"
Waiter : Oh ... what soup you want to order, you tell me
Odelia : (Stunned) ... but I just want to know what's your "Soup of the day", how can I order if I don't know whether your "Soup of the day" is mushroom soup, tomato soup, pumpkin soup, etc. etc.?
Waiter, (looking puzzled) turns away and got another waiter (senior) to attend to me
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Overall, the food was okay, just that the waiters are not properly trained to serve customers and they don't even know what they are selling !! Gave some well-meaning advice to the young punks actually and they ended up smiling, well, at least they are quite receptive to suggestions, for which I felt it was worth voicing out ... well, well, well ... normally I would not do such a thing as in 'complaining' about bad services but today, I guess something must have got into me to propel me into putting money into these youngsters' pockets ... ha ha ha ... hopefully the next time I pay this little cafe a visit, they would have UP their Service ^_^
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